Jeebly | Logistics Solutions

Logistics & Warehousing

Team Leader – Last Mile

Position Overview

Ensuring highest quality of services and optimum productivity is achieved by supervising, managing and motivating team members and delivery associates.  

Key Responsibility Areas

Daily Operations

  • Creating ID for new delivery associates in logistics management portal, Shipsy.
  • Maintaining the daily attendance tracker of delivery associates and providing monthly time sheet for the payroll processing.
  • Ensuring Standard Operating Procedures and Service Level Agreements are followed for all the orders going out for delivery and returning.
  • Controlling tardiness and absenteeism among the riders and ensuring the adherence of hygiene standards and Standard Operating Procedures.

Team Management

  • Conducting regular meetings with the direct subordinates to discuss issues, concerns, and updates. 
  • Collaborating with team members to ensure seamless business execution and reinforcing positive morale.
  • Guiding, motivating, effectively handling, and resolving the grievances of the direct reportees.
  • Managing a diverse workforce to ensure efficient day to day operations by creating an inspiring team environment with an open communication culture.

Job Requirements / Desired skills set

  • Bachelor’s Degree/ Diploma in any discipline   
  • Minimum 2 years proven work experience as a team leader or Supervisor with last mile delivery company or logistics company in the UAE
  • Excellent in MS office suite and specialist in fleet management and route planning 
  • Strong communication and interpersonal skills to communicate at all levels of staff
  • Good knowledge about the routes and areas in UAE